Know before you go

I want to change the time on my reservation — what do I do?

Open your confirmation email and tap “Change my arrival window” (or open your ticket link). Pick any window that still has space — your QR ticket stays exactly the same, and the calendar link updates to your new time.

Do I need to print my ticket?

No — the QR code in your confirmation email works straight from your phone. Just have it ready at the door.

I didn't get my confirmation email.

Check your spam or promotions folder first — it arrives within a minute of reserving. Still missing? [Contact details to come.]

What if I arrive outside my time slot?

[SSS copy — slot-time expectations]

Can I bring a guest?

[SSS copy — guest policy. Each attendee needs their own RSVP and QR ticket.]

Are children allowed?

[SSS copy — children policy]

Where do I enter?

[SSS copy — entrance location + directions]